An improvement of passenger service charge collection system for Malaysia Airports Berhad / Siti Aniza Hasan

Hasan, Siti Aniza (1995) An improvement of passenger service charge collection system for Malaysia Airports Berhad / Siti Aniza Hasan. Degree thesis, Universiti Teknologi MARA.

Abstract

Passenger service charge or the airport tax that is levied on departing Passenger, is one of the MAB's greatest income. However, this income can be increased by making a profit through these collections. As for the present collecting system, the profit is earned more by Airline companies, who is responsible for collecting PSC on behalf of the Airport authority. The options to replace the practised system will be identified based on the criteria that give advantages to MAB and passengers. These systems will be selected by carrying out the alternative procedures in evaluation of Alternatives. The selected alternative is based on the collection of PSC directly from Passengers by the airport authority. Therefore, no through ticket or coupon Will be practised anymore.

Metadata

Item Type: Thesis (Degree)
Creators:
Creators
Email / ID Num.
Hasan, Siti Aniza
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Ibrahim, Zaharah
UNSPECIFIED
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HE Transportation and Communications > Passenger traffic (General)
H Social Sciences > HE Transportation and Communications > Air transportation. Airlines
H Social Sciences > HE Transportation and Communications > Air transportation. Airlines > Management of airlines > Passenger service
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Programme: Advanced Diploma in Business Administration (Transport)
Keywords: Passenger service, Malaysia Airports Berhad, Collection system
Date: 17 May 1995
URI: https://ir.uitm.edu.my/id/eprint/2572
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