Browse by Publication Title

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Jump to: 2005 | 2007
Number of items: 16.

2005

Does quality differentiation strategies enhance competitive advantage and customer satisfaction? a strategic management perspective / Arawati Agus and Za'faran Hassan. (2005) Malaysian Journal of Quality, 1. pp. 1-17. ISSN 1823-7347

How student feedback resulted in marked improvement in examination performance of the pioneer batch of UiTM medical students / Edariah Abu Bakar … [et al.]. (2005) Malaysian Journal of Quality, 1. pp. 58-64. ISSN 1823-7347

Strategic decision processes among senior executives of SEDC companies: a cognitive diversity perspective / Abdullah Abdul Ghani … [et al.]. (2005) Malaysian Journal of Quality, 1. pp. 32-44. ISSN 1823-7347

Towards building a learning organisation in UiTM: an option / Faizul Haji Abdullah. (2005) Malaysian Journal of Quality, 1. pp. 18-31. ISSN 1823-7347

A critical look at the various methods of teaching law / John Chuah Chong Oon. (2005) Malaysian Journal of Quality, 1. pp. 65-82. ISSN 1823-7347

An excellent lecturer from students' perspectives: a study on two universities / Roslina Ab Wahid. (2005) Malaysian Journal of Quality, 1. pp. 45-57. ISSN 1823-7347

A roadmap for the implementation of ISO 9001:2000 in academia: 9 steps to certification by FSPP, UiTM. / Maniam Kaliannan and Jasmine Ahmad. (2005) Malaysian Journal of Quality, 1. pp. 83-91. ISSN 1823-7347

2007

Bring in quality in ESL teaching : bring in young adult novels in the classroom / Rahmah Mohd Rashid. (2007) Malaysian Journal of Quality, 2. pp. 147-165. ISSN 1823-7347

Current and ideal practice of quality management in Malaysia / Julian Paul Sidin … [et al.]. (2007) Malaysian Journal of Quality, 2. pp. 107-124. ISSN 1823-7347

Educational outcome as a new dimension of quality assessment for private colleges : an exploratory perspective / Nooraini Mohamad Sheriff. (2007) Malaysian Journal of Quality, 2. pp. 189-206. ISSN 1823-7347

Free food - some possibility : service recovery strategies in western based fast food restaurant / Ernest Cyril de Run and Liew Li Tyng. (2007) Malaysian Journal of Quality, 2. pp. 57-74. ISSN 1823-7347

HRM practices and coorperative behaviors among line managers in quality control circle activities / Johanim Johari. (2007) Malaysian Journal of Quality, 2. pp. 125-146. ISSN 1823-7347

IT auditing in institutes of higher learning / Jasber Kaur Gian Singh and Yap May Lin. (2007) Malaysian Journal of Quality, 2. pp. 167-188. ISSN 1823-7347

Role ambiguity, role conflict and customer orientation behaviour : a look at life insurance industry in Malaysia / Nor Azila Mohd Noor and Azli Muhamad. (2007) Malaysian Journal of Quality, 2. pp. 75-91. ISSN 1823-7347

Single versus multiple drug regimen in epilepsy management: assessment of health-related quality of life outcomes / Lua Pel Lin, Getrude Cosmas and Nurul Hudani Md. Nawi. (2007) Malaysian Journal of Quality, 2. pp. 93-105. ISSN 1823-7347

The relationship between quality of disclosure in corporate annual reports and firm-specific characteristics : the case of NACRA / Nooraisah Katmun@ Katmon and Hafiz-Majdi Ab. Rashid. (2007) Malaysian Journal of Quality, 2. pp. 1-56. ISSN 1823-7347

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