Items where Author is "Samad, Sarminah"
Article
The significant impact of Customer Relations Practices (CRP), Information Technology (IT) and Information Sharing between supply chain partners (IS) on product sales / Arawati Agus, Za’faran Hassan and Sarminah Samad. (2008) Gading Business and Management Journal, 12 (1). pp. 65-85. ISSN 0128-5599
The attitudinal and demographic factors as determinant of performance appraisal / Sarminah Samad. (2007) Gading Journal for the Social Sciences, 11 (01). pp. 25-38. ISSN 2600-7568
The influence of organizational justice and demographic variables on employee willingness to engage in customer oriented behaviour / Sarminah Samad and Zaini Abdullah. (2007) Gading Journal for the Social Sciences, 11 (01). pp. 71-84. ISSN 2600-7568
Exploring the role of trust in the satisfaction - loyalty link: empirical evidence from a follow-up study / Rosidah Musa and Sarminah Samad. (2005) Social and Management Research Journal (SMRJ), 2 (2). pp. 121-133. ISSN 1675-7017
Conference or Workshop Item
Hezberg’s theory of job satisfaction as predictor of job performance / Sarminah Samad. (2004) In: STSS 2004 : Prosiding Seminar Kebangsaan Sains Teknologi & Sains Sosial / Jilid 2 : Sains Sosial, 31 Mei – 1 Jun 2004, Hotel Vistana, Kuantan, Pahang.
Research Reports
The role of human capital, leadership and organizational culture on organizational performance: examining the effects of learning organization in Malaysian logistics companies / Assoc. Prof. Dr. Sarminah Samad and Prof. Dr. Zaini Abdullah. (2013) [Research Reports] (Unpublished)