Items where Author is "Osman, Zahir"

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(2013) An empirical study of direct relationship of service quality, customer satisfaction and customer trust on customer loyalty in Malaysian rural tourism / Zahir Osman. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 5 (1). pp. 125-150. ISSN 1985-8914 , 2590-3837

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