Items where Author is "Abdullah, Firdaus"

Article

Culture of excellence for better internal service quality in high education / Nasriman Abdul Rahman, Boo Ho Voon and Firdaus Abdullah. (2021) Advances in Business Research International Journal (ABRIJ), 7 (3): 20. pp. 85-104. ISSN 2462-1838

Factors Influencing the Performance of Sarawak Local Authorities / Siti Mardinah Abdul Hamid ... [et.al]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 1-26. ISSN 2550-1569

Measuring and managing franchisee satisfaction : a study of academic franchising / Firdaus Abdullah ... [et al.]. (2008) Social and Management Research Journal (SMRJ), 5 (1). pp. 91-102. ISSN 1675-7017

Conference or Workshop Item

2nd International Conference on Innovative Sciences and Technologies for Research and Education (InnoSTRE) 2022 “Probing the societal challenges through a unified, interdisciplinary'platform". (2022) In: UNSPECIFIED.

Student Project

The study on needle stick and sharp injury in Kuala Muda health facility/ Firdaus Abdullah. (2014) [Student Project] (Unpublished)

Traffic Light Control System / Firdaus Abdullah and Sri Ayu Mohd. Saad. (2001) [Student Project] (Unpublished)

Research Reports

Dimensions Necessitated for Total Service Operations Management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah... [et al.]. (2014) [Research Reports] (Unpublished)

Dimensions necessitated for total service operations management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah … [et.al.]. (2014) [Research Reports]

Developing a measurement tool for hospital service excellence / Voon Boo Ho ... [et al.]. (2012) [Research Reports] (Unpublished)

Identifying and managing the dimensions of relationship marketing for the foodservice industry / Assoc. Prof. Dr. Firdaus Abdullah and Agnes Kanyan. (2012) [Research Reports] (Unpublished)

Factors influencing successful export performance an empirical investigation on Malaysian exporting manufacturing firms / Gluma Saban... [et al.]. (2010) [Research Reports] (Unpublished)

Kecekapan keuntungan bank perdagangan di Malaysia dalam era liberalisasi dan globalisasi / Rosita Suhaimi ... [et al.]. (2009) [Research Reports] (Unpublished)

Kecekapan keuntungan bank perdagangan di Malaysia dalam era liberalisasi dan globalisasi / Rosita Suhaimi … [et al.]. (2009) [Research Reports] (Unpublished)

Developing and validating a student-perceived market orientation scale in higher education / Voon Boo Ho, Nagarajah Lee & Firdaus Abdullah. (2006) [Research Reports] (Unpublished)

Measuring and managing franchisee satisfaction: a study of academic franchising / Firdaus Abdullah... [et al.]. (2006) [Research Reports] (Unpublished)

Service quality survey for Sarawak Forestry Corporation / Nagarajah Lee Hun Leong... [et al.]. (2005) [Research Reports] (Unpublished)

Critical service encounters in UiTMCS: an exploratory investigation from students’ perspective using Critical Incident Technique (CIT) / Voon Boo Ho , Patricia Jussem and Firdaus Abdullah. (2002) [Research Reports] (Unpublished)