Industrial training report: ZUS coffee HQ Selangor / Muhammad Luqman Hakim Mohd Hattar

The purpose of this report is to write about my internship during these 6 months at ZUS coffee HQ Selangor from 4 September 2023 until 16 February 2024. ZUS coffee now one of the fastest coffee chain industries in Malaysia and still growing till now. I am very grateful to be placed in the HR department in line with the course I studied for my degree which is Bachelor in Business Administration (Hons.) Human Resource Management. In this report, I’ve included important things such as their company background, vision and mission of ZUS coffee, their objectives, organizational structure, my training reflection, PESTEL Analysis, SWOT Analysis and SWOT Matrix.
For company background, I provide some information about ZUS coffee, such as the year ZUS coffee was established, the number of branches that were successfully established, their collaboration and many more. This company background can further enhance the reader’s understanding of ZUS Coffee. I also mentioned their vision, mission and objectives here.
As a conclusion, I learned a lot about how to conduct HR-related work during my six-month internship at ZUS coffee. In addition to advancing my HR knowledge, these six months of experience have helped me develop my soft skills and get ready for the future working environment.