CSM554: Conflict management and negotiation strategies / Faculty of Business and Management

This course will help students to understand the nature of conflict and its relationship to negotiation, to engage in systems thinking, and to recognize the primary aspects of managing, resolving, and avoiding conflict. They will also learn on how to select appropriate negotiation styles to particular circumstances and individuals. Furthermore, students will also learn how to apply their knowledge of conflict and theories of personality in understanding the four major negotiation styles, resolving, and avoiding conflict. They will also learn on how to select appropriate negotiation
styles to particular circumstances and and individuals. Furthermore, students will also learn how to apply their knowledge of conflict and theories of personality in understanding the four major negotiation styles.