ASNB Kangar / Mohammad Nur Fikry Ahmad Ilias

This industrial training report emphasises the work experience I gained while serving as an intern in the ASNB Kangar in customer and channel management department from 28 August 2022 until 10 February 2023. I've included a thorough job description and information regarding my six months of employment at ASNB Kangar, where I had to deal with various investor personalities and attitudes. I developed a lot of skills, particularly in communication, and I also improved my self-confidence through working with different types of investors. I had one of the best experiences during my internship at ASNB, gaining a tonne of knowledge, experience, and useful exposure in the work sector. I was given my first exposure to a real-world workplace, which I had never had before. Prior to that, I worked on enhancing my confidence and communication skills because I had to assist and assist customers during their transactions. In addition, this industrial training may help me develop into a disciplined and confident person. I now understand financial institutions better, which will aid me in deciding on a career after graduation. I've included my resume in this report as a student intern. It also contains my analysis of ASNB from the point of view of its opportunities, threats, and weaknesses (SWOT). Additionally, I offer the business my advice on how to strengthen each aspect of the SWOT analysis and link it to PESTEL, which stands for Political, Economy, Environment, Technology, and Others. I now have a clear understanding of what ASNB needs to accomplish, enhance, and avoid in order to continue operating as a result of all of this analysis. Finally, I realised that this industrial training gives me valuable, hard-to-find experience and knowledge.