Industrial training report: PMi printing company / Nurul Najla Muhamad Zaki

This report is about my industrial training at PMi printing company which starts from March 1, 2023 until August 15, 2023. I was placed in the customer service department. My role is to serve and manage customers. This company offered printing services like print books, magazines, posters and many more, designing cutting and others. During my industrial training at the company, I have gained a lot of new knowledge and experience that I never had before. In this report, there is also an explanation of the SWOT analysis of the PMi printing company, as well as recommendation for the company and conclusions.