Industrial training report: McDonald's Shell Bandar Botanic DT / Suhaidah Alang Ibrahim

Every student enrolled in Business Administration (Hons.) Finance (BA242) in 6 semesters is obligated to complete MGT666 for the internship. Completing an internship in the food and beverage industry at McDonald's Shell Bandar Botanic DT is a fantastic opportunity to apply my theories and knowledge in a real-world working environment. By spending 24 weeks in this industry, from March 4, 2022, to August 18, 2023, I will gain practical experience and develop important skills that can complement my studies in Bachelor of Business Administration (Hons.) Finance (BA242) course. During my internship, I have the chance to work within the food and beverage sector and gain insights into various aspects of the industry, such as finance, operations, customer service, and management.
The first section of this report, which covers the organizational details of McDonald's Shell Bandar Botanic DT, including its background, vision, mission, and organizational structure, sets the foundation for understanding the company's context and objectives. This information helps create a clear picture of the organization's purpose and how it operates. The inclusion of a SWOT analysis is an effective way to assess the internal and external factors that impact the organization. By identifying the strengths, weaknesses, opportunities, and threats, I gain insights into the critical components and advantages and disadvantages of the organization.
Moreover, I also utilized a PESTEL framework to identify opportunities and threats for McDonald's Shell Bandar Botanic DT. The PESTEL analysis considers various external factors, such as political, economic, sociocultural, technological, environmental, and legal influences. This framework helps uncover potential opportunities and threats in the organization's external environment, allowing for a comprehensive assessment of its strategic landscape. By providing practical and helpful recommendations, it will demonstrate a critical understanding of the organization's strengths, possibilities, flaws, and threats. These recommendations can guide decision-making processes and assist in further leveraging the organization's strengths, addressing weaknesses, and mitigating potential threats.