Fokus Auto (Sitiawan) Sdn Bhd / Nurul Ain Ramlee

My memorable and enlightening 6-month industrial training began here at Fokus Auto (Sitiawan) Sdn Bhd. This report details and explains my 14-week internship training experience at Fokus Auto (Sitiawan) Sdn Bhd to satisfy the internship (MGT666) requirement. The estimated training period began on 1 March and finished on 15 August 2023. The company is a well-known car dealer of Toyota in Sitiawan, Perak. I learned new skills, work cultures and my roles as an admin assistant or customer service during my internship training. I initially found it difficult and trying to adjust to the new environment and the nature of the work, but eventually I was able to do so and continued to learn from my coworkers there. In contributing ideas, there are some of my ideas that have been rejected and some that have been adjusted while I was working there. This experience helps me to improve and improve myself from making the same mistakes. When I make mistakes, my supervisors constantly give feedback and correct it, which I have found to be really beneficial for helping me learn and adapt to the new environment. I discovered that while it is common for humans to make mistakes, by following the protocols, we can prevent the errors from reoccurring. In addition, the internship programmed gave me insight into how the business operates, which is entirely different from what is taught in the classroom. During the internship training, I had to meet shorter deadlines, which helped me work more productively and critically when producing new content or finishing tasks. In addition, this industrial training can strengthen the sense of confidence and responsibility in myself to carry out all the tasks given. This may be considered as my pre-start training for my future job path. In conclusion, I think that this internship has given me a variety of work experience, feeling the work culture before I step into the real world of work.