The relationship between generational differences and organizational job performances at Petroliam Nasional Berhad (Petronas) / Wan Nursyahirah Husna Wan Hamzah

Wan Hamzah, Wan Nursyahirah Husna (2015) The relationship between generational differences and organizational job performances at Petroliam Nasional Berhad (Petronas) / Wan Nursyahirah Husna Wan Hamzah. Degree thesis, Universiti Teknologi MARA Pahang.

Abstract

The purpose of this study is to examine the relationship between generational differences and organizational job performances at Petroliam Nasional Berhad (PETRONAS). This study involved Generation X and Y in which the researcher want to know their level of teamwork and social interaction and to know if these factors contribute to the excellent organization performance. The respondents for this study were 73 respondents and the sampling technique that the researcher used was convenient sampling technique. After collected the questionnaire from the respondents and acquire 100% for the response rate, the researcher analyzed the result using Statistical Packages for the Social Science (SPSS) version 20.0. The researcher found out that the level of teamwork of generation X and Y was strong and the level of social interaction for both generations was moderate. The findings also showed that teamwork and social interaction for both generations playa crucial role in contribution of high level of organizational productivity. Besides that for future research, the researcher suggested that the next research should be conducted at government sector, increase the number of population and wider the scope of study.

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Item Type: Thesis (Degree)
Creators:
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Wan Hamzah, Wan Nursyahirah Husna
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
H Social Sciences > HD Industries. Land use. Labor > Work groups. Teams in the workplace
Divisions: Universiti Teknologi MARA, Pahang > Jengka Campus > Faculty of Business and Management
Universiti Teknologi MARA, Pahang > Jengka Campus
Programme: Bachelor in Office System Management (HONS.)
Keywords: Organization, job performances, working environment
Date: 2015
URI: https://ir.uitm.edu.my/id/eprint/96196
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