Abstract
The purpose of the study was to examine the relationship between workplace conflict and job satisfaction at the Tanjung Manis District Office. Workplace conflict is a common issue that can be both beneficial and hannful, with both positive and negative effects depending on the circumstances. It occurs when employees from different backgrounds work together for a common commercial goal. Conflict can manifest in various fom1s, such as insults, refusal to cooperate, bullying, personality conflicts, poorly understood communication, and poor organizational management. It can negatively impact operations, lower output, failed projects, turnover, and termination, as well as cause emotional stress. Conflict in the workplace and inclement weather are inevitable situations that can impact personal goals and opinions. These conflicts can arise when employees disagree on a matter due to different interests, personalities, beliefs, or ideas. The researchers emphasize the need to create a conceptual theory to address these weaknesses. One problem identified is the increase in turnover and terminations. Conflict among employees can waste time, hinder cooperation, and ruin relationships. Another problem is the lack of communication skills in the organization. Inadequate communication can lead to conflict, as it promotes balance and communication, preventing effective communication. Encouraging communication between parties can lower the potential for disputes and improve output and productivity. However, conflict can also lead to sabotage behavior, which can harm an organization's operations for personal gain.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Latip, Ahrawti 2022776695 Musaimi, Nur Afifah 2022566397 |
Subjects: | H Social Sciences > HF Commerce > Personnel management. Employment management H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan II Campus > Faculty of Administrative Science and Policy Studies |
Programme: | Bachelor of Administrative Science (Hons) |
Keywords: | job satisfaction, workplace conflict, Tanjung Manis District Office |
Date: | 2024 |
URI: | https://ir.uitm.edu.my/id/eprint/95011 |
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