A mental model of residents' satisfaction with spectrum to gated community security and management in Malaysia / Farah Husna Zainol and Siti Nadiah Mohd Ali

The mental model of the study regarding residents' satisfaction with security and management in gated communities in Malaysia is an important point that needs to be noted. The increase in gated and guarded communities presents complex urban planning challenges in modern society. The problem revolves around finding a balance between the perceived benefits of a gated community, such as reduced crime rates and increased property values, and the potential disadvantages it may create. These disadvantages include fragmented urban development, increased traffic congestion in neighboring areas, and reduced social cohesion within the larger community. In order to form the mental model of this study, a desktop search was done to see how far the narrative of the study could be strengthened. Therefore, to provide a new perspective, this study proposes a mental model that understands the implications of gated and guarded communities and should consider urban planning and multi-racial communities holistically. This is important to create an urban space that prioritizes safety and inclusion without jeopardizing the overall well-being of the city or maintaining community divisions.