Measuring extrinsic and intrinsic motivation factors drive to loyalty at MISC Bhd / Nurul Athirah Abdul Razak

Abdul Razak, Nurul Athirah (2014) Measuring extrinsic and intrinsic motivation factors drive to loyalty at MISC Bhd / Nurul Athirah Abdul Razak. Degree thesis, Universiti Teknologi MARA Pahang.

Abstract

The purpose of conducting this study is to identify the relationship between intrinsic and extrinsic motivation and loyalty at MISC Bhd. This study has six objectives. The first objective is to examine which factor between intrinsic and extrinsic can increase loyalty among employees at MISC Bhd. The second objective is to compare between male and female employees who are highly influenced by the intrinsic motivation at MISC Bhd. The third objective is to compare between male and female employees who are influenced by the extrinsic motivation al MISC Bhd. The fourth objective to compare between male and female employees that influence at MISC Bhd. The fifth objective is to determine the relationship between intrinsic factors towards loyally at MISC Bhd. The sixth objective is to determine the relationship between extrinsic factors towards loyalty at MISC Bhd. This study utilized convenience sampling techniques. The data of this study is collected using questionnaires which require respondents to rate the motivation level for them to be loyal in an organization. Likert scales are used to get the results. The comparison is measured using regression. Based on the findings. there is a positive relationship between intrinsic, extrinsic and loyalty. Even though their level of loyalty is low, most of the employees have been working for more than 15 years.

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Item Type: Thesis (Degree)
Creators:
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Abdul Razak, Nurul Athirah
UNSPECIFIED
Subjects: B Philosophy. Psychology. Religion > BF Psychology > Motivation
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organization
Divisions: Universiti Teknologi MARA, Pahang > Jengka Campus > Faculty of Business and Management
Universiti Teknologi MARA, Pahang > Jengka Campus
Programme: Bachelor in Office System Management (HONS.)
Keywords: Intrinsic, extrinsic motivation, organization
Date: 2014
URI: https://ir.uitm.edu.my/id/eprint/94379
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