Human Resources Department of the Civil Aviation Authority of Malaysia (CAAM) / Nur Syakila Amyra Mohd Nazri

In the Human Resources Department of the Civil Aviation Authority of Malaysia (CAAM), I began my memorable and educational 6-month industrial training. This is my industrial training report based on the time that I worked at CAAM from 27 February 2023 to 15 August 2023 as a practical student. Because I was so new to the real world of the aviation industry, every minute I spent in the CAAM Human Resources Department brought me new knowledge and experience about the industry. These encounters are indescribable in words. All of it, nonetheless, helped my career.
In particular for Air Traffic Controllers, this report describes how the Human Resources Department manages the hiring, training, and evaluating processes. At CAAM, a capable human resources team is present. It successfully upholds the organization's obligation. The HR team is a well-respected, well-organized team. My own viewpoint and my contribution to this organisation are also included in the report. I tried to make this report as basic as I could given my limited knowledge and experience and my observations from the real world. Additionally, there are numerous obstacles to process improvement and sustaining ethical standards in the corporate context.
According to what I can deduce from the SWOT analysis, the company's strength is an efficient working environment where employees will produce work of higher quality. Employees' good interpersonal skills are one of their advantages since they improve workplace productivity and make it easier for everyone to function. Inadequate safety inspector training and subpar time management among employees are the company's weaknesses.
Because drone users are required to obtain a licence, the growth of aviation technology offers the corporation a chance to profit from the advancement of these drones. When businesses want to have urban air mobility, they should contact this organisation since they need to obtain flight authorization and other requirements. This market for urban/rural air mobility offers opportunities for businesses. As the US aviation regulator, the Federal Aviation Administration, downgrades the nation's aviation safety rating to its lowest level, stricter International Civil Aviation Organisation safety regulations may pose a threat to the corporation. Due to a workforce shortage that will disrupt business operations, there is another threat that raises the demand for skills in the aviation sector.