A study on major types of reward that affected on employees performance: a case on ZND Engeneering Sdn. Bhd. / Liya Atiqah Ibrahim

In every company, the human resources department is a must in order to care about the employees or staff needs and their benefits. Every company has their own system on how to reward their staffs in order to show company's appreciation towards the staffs. The rewards system has to show the win situation on both side of the company and the staff as the benefit the staff received when they gave their energy and skills to the company and this statement is supported by Nawab and Bhatti (2011) which they found that employee reward positively and significant affect organizational commitment. To make this statement more significant, research of Paik, Y. S. et al (2007) found a positive and noteworthy relationship between reward received by the Korean workers expatriate and Mexico local workers on the affective commitment which is similar to the employee's performance. The research objective of this study is to identify the type of rewards that usually captured the new employee's attention. Next, the second research objective is to determine the major types of reward system effect on employee's performance. This research has been conducted by distributing questionnaire among Telekom Malaysia's staff at five different divisions in Telekom Malaysia Tower or known as 'Menara Rebung' which Government, Global Wholesale (GW), New Media (NM), Information Technology (IT&NT), Consumer and SME ( Mass Market). There are 20 respondents in each division was selected randomly to participate in this research which makes 100 respondents in total. This study is significant to Telekom Malaysia since it was a big company which owns the largest telecommunication company in Malaysia and how the company treated their workers to show company's appreciation towards their staffs.