A study on the hostel facilities towards student's satisfaction in UiTM Samarahan, Sarawak / Nurul Anis Afiqah Zulkurnain and Siti Nur Atiqah Saained

This chapter provides the background of the study which was focused on the hostel facilities towards student’s satisfaction at UiTM Samarahan, Sarawak. This study was based on hostel facilities that have been provided towards student’s residential satisfaction as expressed by the students. This research was based on their necessities, requirements and experiences and also factors that accounted for student’s satisfaction and dissatisfaction. Housing was said to be one of the most crucial thing that was needed by human to measure their quality of life. As Amole (2009) stated that, student’s residential satisfaction towards hostel was a significant indicator in measuring the student’s quality living environment. Its same with students nowadays as they must ensure their university prepare a conducive hostel for their students to stay. According to Abramsson (2009), the most important thing is not only to enrol students in the best universities, but also to have a proper and comfortable living place throughout the studying period. This is due to the hostel life style provides an opportunity for students to live independently, compromise with other students and roommates, share space and facilities (Fatemeh Khozaei, Nadia Ayub, Ahmad Sanusi Hassan and Zahra Khozaei, 2010).