The factors that affect employees' attitude on job performance: a case study of Petronas ICT Sdn Bhd / Muhammad Saiful Izzat Mohd Wahid

Performance is an essential criterion for organizational results and achievement. The organization's success depends on employees' performance. Making a well-rounded approach to managing and coaching the employees requires the expertise of a human resources leader and the help of the organization's executive leadership. The research aims to identify the demographic characteristics which are gender, age, ethnicity and marital status of the employees from Business Function Corporate and Production in PETRONAS ICT SDN BHD, and determine the influence of human resource perspective factors represented by (compensation and benefits), (training and development), and (performance appraisal and achievement) on job performance in the case of PETRONAS ICT SDN BHD. A total of 126 employees from Business Function Corporate and Production division took part in this study and the questionnaire were distributed using cluster sampling method. The results of the findings revealed that (compensation and benefits) and (performance appraisal and achievement) have a significant relationship on employees' attitude on job performance. However, (training and development) were found insignificant with employees' attitude on job performance. Suggestions for future study has been included in this study.