A study on the visitors satisfaction towards Jesselton Point Ferry Terminal in Kota Kinabalu, Sabah / Rosnani Kadis

Kadis, Rosnani (2008) A study on the visitors satisfaction towards Jesselton Point Ferry Terminal in Kota Kinabalu, Sabah / Rosnani Kadis. [Student Project] (Submitted)

Abstract

Suria Bumiria Sdn Bhd is one of the subsidiaries of Suria Capital Holdings Berhad. The main income of Suria Bumiria Company coming from their operation at Jesselton Point which well known as ferry and boat terminal. Suria Bumiria Sdn Bhd developed and managed Jesselton Point from Sabah Ports about 2 years ago. It has gone a tremendous transformation process. Since then, it has been fully operational with all it services and facilities operating on a high scale basis. For 2007, total accumulated revenue of RM2.5 million is targeted from the Jesselton Point which is more than double the amount of RM1.1 million in the previous year. Jesselton Point is in fact like a 'window' to the larger development project namely the Jesselton Waterfront (JW).

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Item Type: Student Project
Creators:
Creators
Email / ID Num.
Kadis, Rosnani
2006860184
Subjects: H Social Sciences > HF Commerce > Consumer satisfaction
Divisions: Universiti Teknologi MARA, Sabah > Kota Kinabalu Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) Marketing
Keywords: Customer satisfaction; Customer service; Customer perception
Date: 2008
URI: https://ir.uitm.edu.my/id/eprint/88226
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