A strategic approach to a knowledge management programme: a case study of a Malaysian organisation / Ghazali Mohamed Fadzil

The development of knowledge management (KM) came from various schools of thoughts, among others, the intellectual capital movement, Total Quality Management (TQM, Business Process Reengineering (BPR), knowledge process, learning organisation and complexity theory. Eventually it was developed by researchers to be collectively agreed upon as the strategic management of knowledge assets in organisation. These knowledge assets were recognised as the core component of the current economy. The business community embraced the idea and became part of business strategy value chain. KM became comprehensive, enveloping the main business strategy complete with studies on developing measures to ensure its successful implementation. The development of the subject and its implementation has been gradual in Malaysia.