Industrial training report at The Haven Resorts Sdn Bhd. / Nur Hanisah Mohamad Said

I am one step closer to achieve my dream to work in hotel industry as I am accepted to have my industrial training at The Haven Resorts Sdn Bhd under finance department. With my impressive academic qualifications, I passed the interview to undergo industrial training at the hotel. The Haven Resorts Sdn Bhd is a rated five-star hotel established back in 2010 that serve guests not only with its luxurious resort hotel suites but also with its top-notch cuisine’s delicacy and customer service. There are 10 staff under finance department. For this report, I made SWOT analysis on the hotel and regression analysis on the firm specific determinants of hotels’ profitability in Malaysia. The dependent variable in this study is profitability and the independent variables are leverage, liquidity, size of the company and net asset turnover. The findings show that among four independent variables, only leverage and size of the company are statistically significant to hotel companies’ profitability while liquidity and net asset turnover are not significant. Simultaneously, leverage and net asset turnover has positive relationship to profitability while liquidity and size of the company has negative relationship to profitability. From the findings and previous researches, there are several recommendations to be consider by the hotel operator and future researches. Hotel operators should manage their debt level efficiently and handle a transparent credit management system to keep track of their creditors. To maintain liquidity, it is advised to shorten account receivable collection period. Further researcher on the other hand is suggested to use a broader set of variables such as structure ownership and geographical analysis. To conclude, hotel sector is making its way as essential sectors to attract tourist to our country. Thus, it is crucial to made further study on this sector.