Industrial training report at Pejabat Setiausaha Kerajaan Negeri Pulau Pinang: a SWOT Analysis / Noorul Diyana Mohamad Tahir - duplicate

This is a SWOT report on Penang State Secretary’s Office (PSSO) with the objectives to identify her strengths, weaknesses, opportunity and threats (SWOT) which is led to a SWOT strategies recommended. The report is divided into six part. The first part providesinformation on the intern. The second part specifies company’s profile such as company background, location, organizational structure and product and services of the organization. The third part is training’s reflection during the internship. The fourth part is SWOT Analysis that need to be reviewed under political, economy, social, technology, environment and legal (PESTEL) factorsrelated to the organization. The fifth part is about discussion and recommendation. The six part is about conclusion which are drawn by analysis of whole study. Findings based on SWOT Analysis found that PSSO havevery committed top management commitment and solid teamwork. However, on the other end, is weakened with technology lacking and inefficient employee’s management. There are potential opportunities such as financial intermediation and emerging of new technologies that could attribute to the success of PSSO in achieving their objectives. Findings also found that there are stakeholders expectation and covid-19 pandemic. There are some recommendation which are organizational strategy, skills development, computerized system, behavioral and reinforcement change, implementing new technology, developing a replacement plan and last but not least stabilize management financial.