Industrial training report: Malaysian Franchise Association / Wan Nurmaisara Noor Hisham

As part of my degree program, I completed a placement with the Malaysian Franchise Association. Most of the time, I was involved in a practical and business world environment, and with the help of the manager, I gained a variety of experiences. MFA's membership is made up of a special structure. Franchisees, master franchisees, franchisors, banks, government agencies and authorities, suppliers, accounting companies, attorneys, and franchise vendors are all gathered under one roof. I was primarily assigned to the Malaysian Franchise Association's finance department, where I was responsible for payment voucher preparation, invoice preparation, working with member affairs department staff, meeting bank managers, preparing telegraph transfer forms, working with event managers, meeting professionals, meeting suppliers, and attending workshops. In addition to office duties, I've been working on a report on the determinants of company's performance efficiency in the franchise industry. Efficiency is the dependent variable in this study, whereas asset turnover, return on equity, and return on asset are the independent variables. The results that I got from this research is both asset turnover and return on equity have a significant relationship with efficiency. Meanwhile return on asset has no significant relationship with efficiency. In this study, one of my recommendations is to enhance ROA so that organizations can raise revenues without raising their cost of assets and cut costs. Increased profit margins can also help a company maintain its ROE. Last but not least, the corporation can improve its asset management by selling assets that do not generate revenue for the organization. To conclude, the goal of this research was to study the determinants of company's performance efficiency in the franchise industry during the past ten years, from 2011 to 2020. Because most of the company's efficiency improves year after year, the time range for this present research is ideal, encouraging the researcher to investigate the company's long-term viability and stability. The results of the analysis suggest that the study achieved its purpose, which is supported by the literature review.