Customer experience and satisfaction towards the quality of counter service in MAHSA Learning Centre Sarawak / Susanna Sora Timorty Takin

Timorty Takin, Susanna Sora (2019) Customer experience and satisfaction towards the quality of counter service in MAHSA Learning Centre Sarawak / Susanna Sora Timorty Takin. [Student Project] (Unpublished)

Abstract

This chapter is about customer experience and satisfaction towards the quality of counter service in MAHSA Learning Centre Sarawak. This chapter will discuss the background ofthe study, research problem statement, research questions, research objectives, and research scope of the study, research significance and research limitation and constraints and the definition ofterms.

Metadata

Item Type:	Student Project
Creators:	Creators Email / ID Num. Timorty Takin, Susanna Sora 2016438354
Subjects:	H Social Sciences > HF Commerce > Customer services. Customer relations H Social Sciences > H Social Sciences (General) > Research
Divisions:	Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Administrative Science and Policy Studies
Programme:	Bachelor of Administrative Science
Keywords:	Customer experience, satisfaction
Date:	April 2019
URI:	https://ir.uitm.edu.my/id/eprint/77551