Sharing practices and job satisfaction among employees at Majlis Perbandaran Kota Bharu Bandar Raya Islam (MPKB-BR) / Siti Khadijah Mat Sanishah

Mat Sanishah, Siti Khadijah (2014) Sharing practices and job satisfaction among employees at Majlis Perbandaran Kota Bharu Bandar Raya Islam (MPKB-BR) / Siti Khadijah Mat Sanishah. Degree thesis, Universiti Teknologi MARA, Kelantan.

Abstract

According to Barca (2012). stated that knowledge was a very strategic tool lor contemporary organisation. Knowledge sharing takes place when organizational members share organization-related information. ideas. suggestions and expertise with each other (Bartol and Srivastava. 2002). After that. Job satisfaction manifests itself in different ways in different people: specitically. it will be high or low depending on a number of factors (e.g. working conditions. how well a person's needs and wishes are met through work. the individual personality and so on) (Schiuma. et al. 2012). In this study. the research was to investigate the relationship between knowledge sharing practices and job satisfaction among employees at Majlis Perbandaran Kota Bharu Bandar Raya Islam (MPKB-BRI). However. job satisfaction was divided into three elements. There were: internal recognition. extremal recognition. employee recognition. In conducting the research. a set of 175 questionnaires was distributed to employees from several of department at MPKB-BRI such as management services. financial. engineering. legal. licensing. and community development. The stratified sampling technique was used to distribute the questionnaire to employees at MPKB-BRRI. With the study. highest ranking of medium that used at MPKB-BRI was objectives and strategies and the employees choose that MPKB-BRI used the high level of implementation knowledge sharing practices in doing work or task. Then. with the study. the hypothesis that related knowledge sharing practices with elements of job satisfaction like internal recognition external recognition and employee recognition show a significant and positive relationship. In order to give strong explanation. discussion needs to support by the tending of the past researcher in the same field.

Metadata

Item Type: Thesis (Degree)
Creators:
Creators
Email / ID Num.
Mat Sanishah, Siti Khadijah
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Muhammad, Norrini
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Knowledge management. Organizational learning
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
Divisions: Universiti Teknologi MARA, Kelantan > Machang Campus > Faculty of Business and Management
Programme: Bachelor in Office Systems Management (Hons.)
Keywords: Knowledge, knowledge sharing practices, job satisfaction, internal recognition, external recognition, employee recognition
Date: 2014
URI: https://ir.uitm.edu.my/id/eprint/69846
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