Issues on job mobility in restaurant industry: study on salary, work environment and promotions / Noorliza Zainol ... [et al.]

Zainol, Noorliza and Abdullah, Dahlan and Ahmad Rozali, Abdul Rahman and Bahari, Khairil Anuar and Mohd Kamal, Saiful Bahri (2020) Issues on job mobility in restaurant industry: study on salary, work environment and promotions / Noorliza Zainol ... [et al.]. Jurnal Intelek, 15 (2): 17. pp. 174-184. ISSN 2682-9223

Abstract

Employees are known as an asset to an organization where success or failure of an organization as determinant closely to them. According to the Department of Statistics Malaysia (2017), there are 891,616 employees working in restaurants in the year 2015. The statistic also shows that staff mobility drastically increases every year and this scenario has been debated among hospitality players. The focus of this study is to discern about issues of job mobility that occur in the restaurant industry in related to salary, working environment and promotion. The objective are: a) to identify issues in job mobility among workers and b) to investigate whether salary, working environment and promotion become a factor of job mobility among employees. This study used a quantitative method and a distribution of 450 sets of the questionnaire to the target respondents of employees at casual dining restaurants around George Town, Pulau Pinang. Only 385 questionnaires we able to be used for this study, as the rest were not completed. Results showed that salaries, work environment and promotion were closely related to the intention of people to pursue their careers in the restaurant industry.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Zainol, Noorliza
UNSPECIFIED
Abdullah, Dahlan
UNSPECIFIED
Ahmad Rozali, Abdul Rahman
UNSPECIFIED
Bahari, Khairil Anuar
UNSPECIFIED
Mohd Kamal, Saiful Bahri
UNSPECIFIED
Subjects: H Social Sciences > HA Statistics > Statistical data
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
Divisions: Universiti Teknologi MARA, Perlis > Arau Campus
Journal or Publication Title: Jurnal Intelek
UiTM Journal Collections: UiTM Journal > Jurnal Intelek (JI)
ISSN: 2682-9223
Volume: 15
Number: 2
Page Range: pp. 174-184
Keywords: Job Mobility, Salary, Work Environment, Promotion, Restaurant Industry
Date: August 2020
URI: https://ir.uitm.edu.my/id/eprint/69270
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69270

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