Student's satisfaction towards online learning / Zarirah Zamakhsari … [et al.]

This paper presents the findings of students' satisfaction toward online learning at Universiti Teknologi MARA (UiTM) Pahang as it is challenging to get student participation in online learning activities. Poor participation among students in online learning activities and their satisfaction in online learning activities will give impact to their academic performance. The findings of the study is guided by the three key objectives which are; to identify the type of online learning activities used among students at UiTM Pahang, to investigate the approaches used by lecturers in encouraging student participation in online learning activities at UiTM Pahang and to identify the level of satisfaction among students towards online learning at UiTM Pahang. The findings of this study reveal that the most used online learning activities among UiTM Pahang students are online test or quiz, followed by the usage on online nores and online assignment. Furthermore, the study signifies that lecturers used simple words or instructions to deliver message in a group discussion to encourage student participation in online learning activities. In addition, this study discovers that the students are fairly satisfied with the online learning practices at UiTM Pahang. Therefore, to improve the effectiveness of online learning practices at UiTM Pahang, lecturers should take concern to look forward on this finding in order to improve the effectiveness of online learning process at UiTM Pahang.