The needs of implementation and challenges of practising electronic human resources at Pulai Springs Resort / Norfadila Mohmad Zainordin

Human resource management (HRM) refers to policies and system that influences employees' behavior and performance in every organization. Nowadays, world is at our own fingertips. Technology connecting people, with only one step which is by using systematic systems, it can do so many transactions. One of the critical issues that frequently call for attention in Pulai Springs Resort is leave management. In relations with that, this study aims to determine need of implementations e-HRM to be practiced at Pulai Springs Resort and to identify the challenges to practising e-HRM at Pulai Springs Resort. Electronic Human Resource have major function in an organization but in this study the researcher only focus on electronic leave management. The result of this study would be obtained through the observation, focus group and interview with the four respondents in Pulai Springs Resort and they are from a different department. The results of the research point out there are three needs of e-HRM. The needs is employee in Pulai Springs Resort have face a lot of difficulties by using a form, not efficient when use the manual system and 3 out of 4 respondent agree to implement back the e-leave. Result for the challenges for practising the e-leave is highly cost, staff reluctant to change and no expertise to monitor the system. From the case study, researcher can conclude that Pulai Springs Resort have to consider to implement back the e-leave system because the is a lot of advantages for the organization from e-leave implementation but before that, researcher suggest that Pulai Springs Resort have to spend a little bit money and time to arrange the training class to train the new user for the system. Besides that, get feedback from the employee to understand and solve the problem faced after the implementation.