Abstract
This study is aimed to investigate the relationship between emotional intelligence and job satisfaction among employees in Ibu Pejabat Jabatan Tenaga Kerja, Sarawak. According Goleman (1998) cited in Suifan, Abdallah & Sweis (2015), four dimensions of emotional intelligence namely Self-Awareness, Self Management, Social Awareness and Relationship Management have been used. For the purpose of data collection, this study used questionnaire. There were 162 set of questionnaires sent to the respondents and 132 valid questionnaires were obtained with the return rate of 81.5%. Statistical Science Software (SPSS) version 23 was used to analyze the data from questionnaire. After that, to determine whether there is a relationship between emotional intelligence and job satisfaction, the researcher used Pearson Correlation to test the relationship. The findings show the correlation value between variable dimensions of emotional intelligence respectively (r=0.504, p<0.01), (r=0.854, p<0.01), (r=0.591, p<0.01), and (r=0.763, p<0.01) which means that there is a significant relationship between emotional intelligence and job satisfaction.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Khuzir, Nur Atiqah UNSPECIFIED |
Contributors: | Contribution Name Email / ID Num. Thesis advisor Mahdi, Asmahani UNSPECIFIED |
Subjects: | H Social Sciences > HF Commerce > Personnel management. Employment management H Social Sciences > HF Commerce > Personnel management. Employment management > Communication H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Bachelor in Office System Management (Hons.) |
Keywords: | Job satisfaction, emotional intelligence, Jabatan Tenaga Kerja |
Date: | 2017 |
URI: | https://ir.uitm.edu.my/id/eprint/66668 |
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