The effects of team composition on the performance of public healthcare workers in Malaysia / Azlyn Ahmad Zawawi and Aizzat Mohd Nasurdin

Ahmad Zawawi, Azlyn and Mohd. Nasurdin, Mohd Nasurdin (2022) The effects of team composition on the performance of public healthcare workers in Malaysia / Azlyn Ahmad Zawawi and Aizzat Mohd Nasurdin. Voice of Academia, 18 (2). pp. 93-105. ISSN 1985-5079 (Submitted)

Abstract

Healthcare workers are the pulse of medical services in the country. In medical teams, the composition of workers plays a big impact in the delivery of healthcare services. In this paper, team composition consists of team diversity and team skills. The effects of team composition on the
performance of healthcare workers are analyzed and discussed. This study involved 300 healthcare teams in Malaysia. The paper intends to examine the relationship between team diversity and team skills on the team performance of healthcare workers. Team performance is characterized by team task performance and team contextual performance. Data were analyzed using the structural equation modeling (SEM) technique and results indicated that team diversity has no significant effect on team performance (team task performance β = 0.081, p>0.05; team contextual performance β=0.026, p>0.05). Meanwhile, team skills have proven to have a significant effect on both dimensions of team performance (task performance β = 0.1446, p<0.01; and team contextual performance β = 0.1149, p<0.05). Furthermore, a fit model was explored between all the factors. This study would assist in the understanding of team composition and team performance among healthcare workers in Malaysia.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Ahmad Zawawi, Azlyn
azlyn@uitm.edu.my
Mohd. Nasurdin, Mohd Nasurdin
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor systems
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus
Journal or Publication Title: Voice of Academia
ISSN: 1985-5079
Volume: 18
Number: 2
Page Range: pp. 93-105
Keywords: Team composition, team performance, healthcare workers, Malaysia
Date: 2022
URI: https://ir.uitm.edu.my/id/eprint/65510
Edit Item
Edit Item

Download

[thumbnail of 65510.pdf] Text
65510.pdf

Download (1MB)

ID Number

65510

Indexing

Statistic

Statistic details