The relationship between non-financial rewards (job enrichment and employees’ recognition) and job satisfaction among support staff at Jabatan Pertanian Bahagian Samarahan, Sarawak/ Olivia Sherra Boniface Bujang

This study is to identify the relationship between non-financial rewards and job satisfaction among support staff at Jabatan Pertanian Bahagian Samarahan,
Sarawak. There are two factors of non-financial rewards that have been chosen in this study which are Job Enrichment and Employees’ recognition. The approach that has been used is distributing questionnaires to the support staff at Jabatan Pertanian Bahagian Samarahan, Sarawak. The questionnaires were distributed to 86 participants and 100% of them responded for this study. Based on the finding, 86 participants who have completed the questionnaires revealed that Job Enrichment and Employees’ recognition with Job Satisfaction were positively connected to the support staff at Jabatan Pertanian Bahagian Samarahan, Sarawak. Employees’ recognition shows a moderate correlation, significant and positive relationship between Job Satisfaction with the value (r=0.427**). Meanwhile, the results for Job Enrichment shows a weak correlation, significant and positive relationship between Job Satisfaction with the value (r=0.270*). The findings also revealed that non-financial rewards which are job enrichment and employees’ recognition had positive impact on employees’ level of satisfaction in the organization. Lastly, this research only used two types of non-financial rewards which are Job Enrichment and Employees’ recognition and the researcher suggested that the future research should conduct the study with different types of non-financial rewards.