Sustainability in Open Distance Learning (ODL) : adoption of market segmentation and advertising strategy / Mohd Nazri Mohd Noor ... [et.al.]

Mohd Noor, Mohd Nazri and Abdul Aziz, Azlina and Harun, Yanty Roslinda and Aminudin, Norsiah and Zakariah, Zulaikha and Satrya Wangsa, Ignasius Heri (2022) Sustainability in Open Distance Learning (ODL) : adoption of market segmentation and advertising strategy / Mohd Nazri Mohd Noor ... [et.al.]. International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 87-106. ISSN 0128-3057

Abstract

The purpose of this paper is to examine the prospective learner’s perception of effective market segmentation and advertising messages for open
distance learning (ODL) advertisements. A descriptive study was conducted to assess the perceptions of prospective ODL learners in Malaysia. Selfadministered questionnaires were used to obtain meaningful data from 314 respondents. The study was conducted from January to March, 2021. Based on the analysis, accessibility between the ODL institution and its market segments was viewed by the majority of the respondents as more important than substantiality. Furthermore, the respondents agreed that reminders and persuasive messages are significant in attracting audience attention to an ODL institution. The standardised path coefficients have shown that accessibility, reminders and persuasive messages are significant predictors of the sustainability of ODL institutions, whereas substantiality was perceived by the respondents as being insignificant.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Mohd Noor, Mohd Nazri
UNSPECIFIED
Abdul Aziz, Azlina
UNSPECIFIED
Harun, Yanty Roslinda
yanty@oum.edu.my
Aminudin, Norsiah
UNSPECIFIED
Zakariah, Zulaikha
UNSPECIFIED
Satrya Wangsa, Ignasius Heri
UNSPECIFIED
Subjects: L Education > L Education (General)
H Social Sciences > H Social Sciences (General) > Research
Divisions: Universiti Teknologi MARA, Sarawak
Journal or Publication Title: International Journal of Service Management and Sustainability (IJSMS)
UiTM Journal Collections: UiTM Journal > International Journal of Service Management and Sustainability (IJSMS)
ISSN: 0128-3057
Volume: 7
Number: 1
Page Range: pp. 87-106
Keywords: Market segmentation; Substantiality; Accessibility; Reminder; Persuasive; Open distance learning; Sustainability
Date: March 2022
URI: https://ir.uitm.edu.my/id/eprint/58228
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