Abstract
Providing affordable, safe, and reliable care while improving performance and efficiency remains a challenge in the healthcare sector. This study
reviews the previous researches on the effect of lean manufacturing practice (LMP) and industrial revolution 4.0 technologies (IR 4.0 tech) on
sustainability; however, there is still a paucity of literature on the implementation of the practices in the healthcare sector. Although studies
have shown that LMP has significantly impacted organizational performance in the manufacturing industry, the integrated effects of LMP
and IR 4.0 technologies on sustainable performance have not been empirically examined in the healthcare sector. This study, therefore, intends
to have a preliminary conceptual approach to the joint effect of LPM and IR 4.0 technologies on sustainability before subsequently going for an
empirical study to address the gap in the sector. The study aimed to confirm the future direction of the public health sector that has recently been
employing new technologies in its service systems. The consequent study shall be based on data collected from the health practitioners who are working and familiar with the smart tools to expedite services for healthcare. However, this present study unfolds the significant contribution
of operations management practices and how sustainable performance can be enhanced through performance variation and strategic implementation in the healthcare sector. Lean practices and IR 4.0 technologies lead to improvement and operational sustainability when fully implemented in the healthcare sector.
Metadata
Item Type: | Article |
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Creators: | Creators Email / ID Num. Akanmu, Muslim Diekola UNSPECIFIED Nordin, Norshahrizan UNSPECIFIED Gunasilan, Uma UNSPECIFIED |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > H Social Sciences (General) > Research R Medicine > R Medicine (General) R Medicine > R Medicine (General) > Medical technology |
Divisions: | Universiti Teknologi MARA, Sarawak |
Journal or Publication Title: | International Journal of Service Management and Sustainability (IJSMS) |
UiTM Journal Collections: | UiTM Journal > International Journal of Service Management and Sustainability (IJSMS) |
ISSN: | 0128-3057 |
Volume: | 7 |
Number: | 1 |
Page Range: | pp. 21-48 |
Keywords: | Lean manufacturing practices; healthcare service |
Date: | March 2022 |
URI: | https://ir.uitm.edu.my/id/eprint/58185 |