Identifying the relationship between employees personality traits towards job performance among support staff at Immigration Department of Malaysia at Kuching Sarawak / Radiatul Isma Annuar

The purpose of this present study is to examine the relationship between employee personality trait and job performance at Immigration department of Malaysia at Kuching, Sarawak. Researcher developed to observe the personality traits that affect job performance. Questionnaire was developed for the purpose of data collection. 100 set of questionnaire were sent to respondents with a return rate of 86%. The data was analyzed using Statistical Package for Social Science Software (SPSS) version 20. The survey was conducted from 25 March 2019 and collect at 12 April 2019. There is a positive correlation between two variables. The neuroticism has weak relationship on job performance which was negative, small and not significant. The result also shows that the extraversion has a relationship towards job performance which were negative correlation, medium, and the result of conscientiousness also show that it has a relationship towards job performance which were positive correlation, large, and significant. The result of agreeableness also show that it has a relationship towards job performance which were positive correlation, large and significant The result of openness to experience also shows that it has a relationship towards job performances. This study goes beyond
previous studies focused on the personality of support staff. These tool and model helps employees recognizes their personality that can helps them to improve their job performances. This study enhances on how the employee personality traits (Big Five-factor model of personality traits) affects the job performance of support staff in the organizations. This research showed that big five personalities can be used to evaluated employee based on their job performances.