A study on staff perception toward a successful warehouse management in Global Factor Sdn. Bhd. / Norhidayah Mokhtar

Global Factor Sdn. Bhd. is one of the small and medium industry and one of the Malaysian manufacturer that produces a marker pen brand " KEDIDI ". This company has managed to become one of the leading manufacturers of stationery instruments in Malaysia. The problem is what factors that lead to a successful warehouse management and what are staff perception toward a successful warehouse management in Global Factor Sdn. Bhd. Therefore the main objective of this study was to exhibit the staffs’ perception on the successful warehouse management, to identify whether the planning extensive, decision rules complexity and control sophistication can lead to a successful warehouse management, and to provide the suggestion to successful warehouse management in Global Factor Sdn. Bhd. The population size of this study consisted of 10 respondents with using sampling method which it consist the middle and top managers who work at Global Factor Sdn. Bhd. The result shows that the company must focusing on planning extensive, and control sophistication that can lead a successful warehouse management in Global Factor Sdn. Bhd.