The management and user satisfaction on cleanliness aspect at wet market / Nur Shahira Suhaini

Public wet market is a facility provided by the management for the convenience of the local society to get their everyday needs. However, the increasing functional of wet market also makes this place one source of generate solid and waste water. If it is not handled properly, it can contribute to pollutions, odor and aesthetic problems to the environment and society. Therefore, this study looked into the management and
user satisfaction on cleanliness aspect at selected case study. For public and private market there are have guideline that need to follow during trader in wet market. The guideline need to comply to make the market in control and clean. It is important to user to make activities with comfortable. But in this case study the cleanliness not performs well based on the user satisfaction. It is show the guideline is not complying during the market activities. The management of wet markets that implementation by Majlis Pembandaran Ipoh (MBI), Majlis Pembandaran Kota
Bharu (MPKB) and Perbadanan Kemajuan Pertanian Selangor (PKPS). From the management there are some issue that management need to face during manage and control the cleanliness aspect at wet market which is trader behavior. Most of the factor that contributes to the pollution comes from the trader activities. The trader fails to manage their own waste and stall. Some of them think it is the management responsible. The less of knowledge of the regulation on cleanliness that make this issue happen. The management also need to strict in managing and control wet
market it is because to make the trader not repeat their mistake. From the finding the user more satisfy on the Pasar Besar Ipoh and Pasar Seri Kembangan. It is because the cleanliness at that wet market more satisfied that Pasar Siti Khadijah. All parties need to cooperate to make our environment clean and safe.