Perception towards organizational change : a case study among Telekom Malaysia employees in coperate multinational & government sales department / Nurul Aini Mat Ali

Change is occurring in all organizations today. However, many change efforts fail due to negative perception towards organizational change from employees. The purpose of this study is to determine the employee perception towards organizational change and to investigate whether, cultural value, context, knowledge and technology able to influence employee perception towards organizational change. The study used the survey method to collect data from a sample of 50 employees at the Telekom Malaysia. A 24 item Organizational Change survey, which measures perceptions about organizational change and the four factors that able to influence employee perception, was developed and administered.