Fundamentals of Entrepreneurship (ENT300) Business plan: Library drive thru / Akmal Haziq Yunus … [et al.]

The following is a proposal for our business plan, HaSa Libro, where we will be providing a service that allows our customers to borrow and to return books easily. A driveway will be prepared so that customers can come and go in a short duration of time. With this, customers can donate old books to us easily as it’s only a drive away. It’s no mystery why most people don’t donate their old books. Most of them just throw them away because currently the process to donate books takes a long time. But with our service this will certainly shorten the duration. The books that are donated will of course be restored first before being released to the public. Customers can also come into the library to choose their own books as some people are not in a rush. This business is set to be built in Kuantan, Pahang, where the population of people is much more dense than rural areas. This can help with achieving the targeted number of customers. The area in which we plan to construct our company is near Kolej Vokasional Kuantan. This area is ideal as it is also surrounded by many schools and institutions. Making it easier for them to reach out to us. Of course, before choosing this area, we researched and analysed this area for its potential. It has occurred to us that choosing this location is a good choice because it is far away from any public libraries, which might be considered as competition in our business line. But with competition we can set them as benchmarks that we need to overcome and can be seen as an incentive for us to excel, thereby fostering innovation, diversity of supplies and setting attractive prices for customers. This kind of competition thus can stimulate growth and generate substantial benefits for the community. The said competitors are, Perbadanan Perpustakaan Awam Pahang, Perpustakaan Desa Indera Mahkota, and WUC
E- Library. Research is also done on ways to satisfy our customers’ needs and wants. This is done to ensure our ability to compete with the other libraries. It has become our objective to be different from them, thus generating the said idea of a drive-through library. The HaSa Libro company aims to be a global company, where we hope to have branches all around the world. Especially all over our beloved country, Malaysia. We tend to target customers who are still in their studies, or even reading enthusiasts, which are people who love to read. With this company established, we can forever change the reading hobby to be a more accessible hobby for more Malaysians. That being said, the calculated capital to start our business is around RM500,000.00. This will roughly cover all the cost of facilities needed including computers, speakers, storage shelves, and book-care items, a screen for customers to interact with at the driveway and many more. This business will be managed by 5 personnel, 5 who will hold the position of General Manager, Administration Manager, Marketing Manager, Operational Manager and Financial Manager. These people will be responsible for their own division and be responsible to maintain a good operating business system. Of course, they will have workers that help to achieve that goal and can have more workers once the business gets bigger. We will thrive to be problem solvers that can help out customers with their needs. As a newly developed business, we accept that in the early stages there will be financial declines. But that will gradually decrease as revenue starts to come in and we have established a strong foothold in this business line with a loyal consumer base. As we successfully start to satisfy our consumers’ wants and needs, we can expect to score a higher profitability. Here is a short summary of our business.