Abstract
Purpose - The purpose of this study is to determine the level of job stressors, job stress, job satisfaction, organizational commitment and intention to quit among of STIDC in Kuching. Sample populations are the staffs of STIDC in Kuching only. The component of job stressors includes role ambiguity, role conflict, workload, and work - family conflict. The components of organizational commitment include affective commitment, continuance commitment, and normative commitment.
Design / Methodology! Approach - The study used self administered questionnaires from the Work Place Scale and it is divided into four parts: Job Stressors, Job Stress, Job Satisfaction, and Intention to Quit. Job Stressors were measured four aspect of stress: Role Ambiguity, Role Conflict, Workload, and Work - Family Conflict. Each of the stressors was measured using three items. Organizational Commitment Questionnaires was used to measure affective commitment (8 items), continuance commitment (7
items), and normative commitment (7 items).
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Jamadin, Nurnazirah 2008356909 Mohammad, Samsiah 2008584123 Sharkawi, Zurwina 2008751611 |
Subjects: | H Social Sciences > HF Commerce > Consumer satisfaction H Social Sciences > HF Commerce > Job stress. Stress management |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Executive Master Of Business Administration |
Keywords: | Job stress, job satisfaction, organizational commitment, Job stress, job satisfaction, organizational commitment, STIDC Kuching |
Date: | November 2010 |
URI: | https://ir.uitm.edu.my/id/eprint/47178 |
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