An empirical assessment of hotel managers turnover intentions: the impact of organizational justice / Siti Zuraini Ramley Alan ... [et al.]

Ramley Alan, Siti Zuraini and Md. Radzi, Salleh and Hemdi, Mohamad Abdullah (2009) An empirical assessment of hotel managers turnover intentions: the impact of organizational justice / Siti Zuraini Ramley Alan ... [et al.]. Journal of Tourism, Hospitality & Culinary Arts, 1 (1). pp. 1-22. ISSN 1985-8914 , 2590-3837

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Abstract

A high turnover of managers within the hotel industry has become one of the major concerns to the researchers and practitioners. In line with this view, this paper investigates the relationship between organizational justice (OJ) and turnover intentions (TI) among hotel managers. The sample comprised 254 lower and middle-level managers from 26 medium-sized hotels (3 and 4- star) in the Klang Valley area. Organizational Justice was measured based on the three-dimensional measures of distributive justice (DJ), procedural justice (PJ), and interactional justice (IJ). Turnover intentions were measured using a five-item. It was hypothesized that distributive justice, procedural justice, and interactional justice perceptions were negatively related to turnover intentions. Results from the regression analyses revealed that only distributive justice and procedural justice have a significant negative effect on managers’ turnover intentions. Interactional justice however, did not support the proposed relationship.

Metadata

Item Type: Article
Creators:
Creators
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Ramley Alan, Siti Zuraini
UNSPECIFIED
Md. Radzi, Salleh
UNSPECIFIED
Hemdi, Mohamad Abdullah
UNSPECIFIED
Subjects: G Geography. Anthropology. Recreation > G Geography (General) > Travel. Voyages and travels (General) > Travel and state. Tourism
T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service
T Technology > TX Home economics > Building operation and housekeeping
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Hotel and Tourism Management
Journal or Publication Title: Journal of Tourism, Hospitality & Culinary Arts
UiTM Journal Collections: UiTM Journal > Journal of Tourism, Hospitality & Culinary Arts (JTHCA)
ISSN: 1985-8914 , 2590-3837
Volume: 1
Number: 1
Page Range: pp. 1-22
Official URL: https://www.jthca.org/
Item ID: 44360
Uncontrolled Keywords: Organizational Justice, Distributive Justice, Procedural Justice, Interactional Justice, and Turnover Intentions
URI: https://ir.uitm.edu.my/id/eprint/44360

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44360

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