The customers’ acceptance towards Al-Rahn Bank Rakyat with special study on the effect of storage fee towards Al-Rahn Bank Rakyat / Latifah Shaqirah Misni

Misni, Latifah Shaqirah (2013) The customers’ acceptance towards Al-Rahn Bank Rakyat with special study on the effect of storage fee towards Al-Rahn Bank Rakyat / Latifah Shaqirah Misni. [Student Project] (Unpublished)

Download

[thumbnail of 43890.pdf] Text
43890.pdf

Download (206kB)

Abstract

This study aimed to identify The Customers’ Acceptance towards Al-Rahn Bank Rakyat with Special Study on The Effect of Storage Fee towards Al-Rahn Bank Rakyat. Using questionnaire as research instrument, 150 sets of questionnaires had been distributed to the customer at Ar-Rahnu Bank Rakyat branch Desa Pandan and Ar-Rahn X’change Pandan Indah. The sample was analyzed through convenience sampling method.
The findings indicate that the level of customer acceptance towards Ar-Rahn Bank Rakyat is high. The acceptance of customers towards Ar-Rahn Bank Rakyat is affected by the storage fee, margin loan and service quality. The result of the study shows that the identifiable variables are significant and are related to the customer acceptance of Ar-Rahn Bank Rakyat.

Metadata

Item Type: Student Project
Creators:
Creators
Email
Misni, Latifah Shaqirah
2010410678
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Abd Ghafar, Mohd Sabri
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
H Social Sciences > HG Finance > Banking > Acceptances
H Social Sciences > HG Finance > General works. Financial institutions
H Social Sciences > HG Finance > Banking > Special classes of banks and financial institutions
H Social Sciences > HJ Public Finance > Finance, Islamic
Divisions: Universiti Teknologi MARA, Terengganu > Dungun Campus > Faculty of Business and Management
Programme: Bachelor Of Business Administration (Hons) Islamic Banking
Item ID: 43890
Uncontrolled Keywords: Al-Rahn ; Bank Rakyat ; Storage Fee ; Margin Loan ; Service Quality
URI: https://ir.uitm.edu.my/id/eprint/43890

Fulltext

Fulltext is available at:
  • Kaunter Perkhidmatan Maklumat | Perpustakaan Cendekiawan | Dungun
  • ID Number

    43890

    Indexing


    View in Google Scholar

    Edit Item
    Edit Item