Motivation at workplace - A case study at royal Malaysian customs department / Magdaline Nicholas

The purpose of this research is to find out the factors that motivate employees in Royal Malaysian Customs Department. Objectives of this study are to study the relationship between employee motivation and gender, age, department, position, and marital status of employee in Royal Malaysian Customs Department and also identify the top five motivational factors among employee in Royal Malaysian Customs Department. Information gather in this study will eventually help the organization of Royal Malaysian Customs Department to further improve their employee motivation after discover the factors that demotivate the employees. This case study will be conducted amongst the employees of Royal Malaysian Customs Department. Data was collected from 100 employee of Royal Malaysian Customs Department from various sections by distributing the questionnaires.