A study on the insured knowledge with their perception towards SOCSO contribution / Nor Azyan Ab Rahman

The Social Security Organization or SOCSO exists to carry out and administer the social security schemes, which is part of Employee’s Security Act 1969. This project paper attempts to identify the significant of perception (replace of income, social security, dependent security) towards the insured knowledge about SOCSO contribution. So, the primarily focus of this paper is the attempt to study which factor (replace of income, social security and dependent security) affect the insured knowledge towards SOCSO contribution. Researcher got the response from the respondent by distributing the questionnaire and the respondent answered the questionnaire based on their knowledge about SOCSO. The questionnaire using seven-point Likert scale to measure the dependent variable and independent variables. The scales started with 1, strongly disagree and ended with scale 7, strongly agree. Furthermore, it presents and discusses empirical findings from a survey of 200 employees who work in a private sector examined from their perception towards their knowledge about SOCSO contribution using structural equation modeling (SEM), and Analysis of Moment Structure software (AMOS 6.0), independent t-test, descriptive analysis, confirmatory factor analysis (CFA) and Baseline Comparisons were used in this study to answer the objective and to prove the hypothesis in this study. The study concluded that for demographical part, all of the variables are not support for the hypothesis. Besides that, from the test for variables, dependent security is supported for the hypothesis. Recommendation is given to improve their organization and future research for example SOCSO should organize awareness programs more frequently and invites more employees to the seminars.