The influence of facebook content, engagement, and investment on impulse buying behavior / Maznah Wan Omar...[et al.]

Wan Omar, Maznah and Abdullah, Siti Asmahanim and shuhada, Affify and Kamaruddin, Noor Jannah and Ahmad, Sarah Sabir and Zakaria, Azfahanee (2018) The influence of facebook content, engagement, and investment on impulse buying behavior / Maznah Wan Omar...[et al.]. In: International Business & Management Academic Colloquium 2018. Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah, Merbok, Kedah, p. 241. ISBN 9789670314563


With the emergence of Industrial revolution 4.0, marketers are in tandem with the latest technology of cyberspace which relatively has proved that the growth of social media nowadays has become the prime marketing platform that connects consumers and businesses. There are more businesses that use paid advertising in social media which make audiences aware of a product. This study examined the elements that contribute to an effective content on social media which therefore enhance consumers’ engagement that can have a significant impact on impulse buying behavior. The study extends the Technology Acceptance Model (TAM) by examining the role of quality content, engagement, and investment that leads to online impulse buying behavior. In order to achieve the objective of the study, a quantitative approach was undertaken through online survey with 234 samples. Data were analyzed using SPSS version 23. The results indicates that the Facebook content have a significant influence on impulse buying behavior, while engagement and investment were found to be insignificant. Based on the results of the study, relevant recommendations were provided and limitations of the study were acknowledged.


Item Type: Book Section
Email / ID Num.
Wan Omar, Maznah
Abdullah, Siti Asmahanim
shuhada, Affify
Kamaruddin, Noor Jannah
Ahmad, Sarah Sabir
Zakaria, Azfahanee
Subjects: H Social Sciences > HF Commerce > Marketing
H Social Sciences > HF Commerce > Marketing > Telemarketing. Internet marketing
H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Business and Management
Page Range: p. 241
Keywords: Facebook content, Consumer Engagement, Facebook, Social Media
Date: 2018
Edit Item
Edit Item


[thumbnail of Abstract only] Text (Abstract only)

Download (303kB)

ID Number




Statistic details