Perceived organizational support and its relationship with organizational citizenship behavior / Mohd Fazil Jamaludin ... [et al.]

Jamaludin, Mohd Fazil and Zainal, Nurdiyana Nazihah and Adzahar, Khairul Azfar and Saharan, Mohd Shafiz and Zulazlan, Nur Syafiqah (2018) Perceived organizational support and its relationship with organizational citizenship behavior / Mohd Fazil Jamaludin ... [et al.]. In: International Business & Management Academic Colloquium 2018. Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah, p. 18. ISBN 9789670314563

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Abstract

The objective of this study is to identify the relationship between perceived organizational support and organizational citizenship behavior. The arising problems in the organization relate to perceived organizational support, has captured the interest of many researchers to study the relationship between individuals and organizations. Questionnaires were distributed to 300 respondents among administration staff of government agency. The result from the data analysis found that there is a positive and significant relationship between perceived organizational support and organizational citizenship behavior. Using the Cronbach alpha, the reliability levels were at 0.733 and 0.929, respectively. In addition, the multiple regression analysis showed that perceived organizational support (β=0.124, p<0.05) significantly influences the organizational citizenship behavior. Therefore, employees who feel that they are well supported by their organization tend to perform better than those employees who have a low level of perceived organizational support. It can be concluded that perceived organizational support does have a relationship with organizational citizenship behavior

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Item Type: Book Section
Creators:
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Jamaludin, Mohd Fazil
UNSPECIFIED
Zainal, Nurdiyana Nazihah
UNSPECIFIED
Adzahar, Khairul Azfar
UNSPECIFIED
Saharan, Mohd Shafiz
UNSPECIFIED
Zulazlan, Nur Syafiqah
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organization
H Social Sciences > HD Industries. Land use. Labor > Risk management. Risk in industry. Operational risk
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Business and Management
Page Range: p. 18
Item ID: 36682
Uncontrolled Keywords: Perceived Organizational Support, Organizational Citizenship Behavior
URI: https://ir.uitm.edu.my/id/eprint/36682

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36682

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