The relationship between workplace support and job satisfaction amongst academic staffs in higher learning instituitions at five Public Research Universities in Malaysia / Muhammad Khawari Mustapa @ Awang

The present study aims to examine the relationship between workplace support and job satisfaction amongst academic staffs in higher learning educations at five Public Research Universities in Malaysia. The population of this study consists of 12,994 academic staffs and the sample size were 325 academic staffs. The sample was obtained using the convenience sampling technique, in which gathering of information from fellows of the population in the organizations who are conveniently available to obtain it. The workplace support was represented by four elements; perceived organizational support (POS), supervisor support, co-worker support and mentoring.

The findings indicate that generally most of the respondents have a high level of job satisfaction and highly satisfied towards their job. The results of Pearson correlation also revealed that relationship between the workplace support and job satisfaction has strong association with job satisfaction. However, the result on POS has the strongest association on job satisfaction (r= 0.916, p= 0.000). Still, efforts should be made to improve the existing workplace support in Public Research Universities as it can lead to higher job satisfaction and higher productivity level among the academics staffs. Besides that, the sample of this study was focusing to the academic staffs. Meanwhile, administrative staffs are excluded in this study. For future study, it is recommended that the researcher should aim for the different group of professions. Therefore, it could help the researcher to get more diverse and reliable findings.