The adoption of knowledge sharing culture in Malaysian banking sector UiTM Shah Alam / Norhafizah Semangin

Knowledge sharing culture has become a necessity in every organization in order to
gain competitive advantage among competitors. In Malaysia, knowledge sharing
culture has grown to be an important asset for companies to make decisions and
solve critical problems. The banking sector is not excluded from this scenario. In
order to have knowledge sharing culture environment, company must identified what
are the factors that is needed to inculcate knowledge sharing among the people in the
company. The employees and the management both play an important role to ensure
the success of adopting knowledge sharing as a culture in the organization.
Knowledge sharing may have already existed in the company but whether it has
become a culture or not is yet to be known among them. Knowledge sharing can be
implemented formally or informally. Chatting among colleagues is considered as
informal knowledge sharing and written or printed documents stored in files are
considered as formal knowledge sharing. Either way, knowledge sharing can still be
adopted by many companies using appropriate medium and full support from the
management such as providing the tools and technology for them to be able to share
their knowledge. The current situation and pattern of knowledge sharing culture in
Malaysia, especially in the banking sector will be identified. Problems that occurred
in the process of knowledge sharing also will be tackled