To satisfy the student needs, most universities provide bus services in every campus. This also includes Universiti Teknologi Mara (UiTM), Kedah. This research paper is made in order to figure out UiTM Kedah’s students’ satisfaction towards the transport provided by the authorities. This research paper adopted quantitative method which involved 100 respondents in total. With the purpose of to find the students’ satisfaction, respondents from different faculty, age, living area and year of studies are being surveyed by using Google form. Surveys given is in terms of service provided, time management and regarding the location of bus stop. Suggestions for improvement of the performance for public transport provided by UiTM Kedah is also has been asked to these respondents.
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Azizurrahim, Muhammad Azizi 2020337501@student.uitm.edu.my Ahmad, Sarah Sabir sarah342@uitm.edu.my Zakaria, Azfahahanee azfa292@uitm.edu.my Mat Seman, Mhd Azmin mhdazmin_76@yahoo.com |
| Contributors: | Contribution Name Email / ID Num. Editor Mohd Yusof, Nor Azrina yina1437@uitm.edu.my Editor Lee, Chai Chuen lcc76@uitm.edu.my Editor Jamaludin, Juaini juaini@uitm.edu.my Editor Hassan, Normaziana normazianahassan@uitm.edu.my |
| Subjects: | H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling H Social Sciences > HF Commerce > Consumer satisfaction |
| Divisions: | Universiti Teknologi MARA, Kedah > Sg Petani Campus |
| Journal or Publication Title: | Technology, Science, Social Science & Humanities International Conference (TeSSHI) 2022 |
| ISSN: | 9789672948339 |
| Page Range: | pp. 408-416 |
| Keywords: | Satisfaction, Bus, UiTM, Students, Service, Location, Time, Route |
| Date: | 2022 |
| URI: | https://ir.uitm.edu.my/id/eprint/146284 |
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