Factors that trigger impulse buying in social media commerce

Norazami Abdullah, Fatihah (2025) Factors that trigger impulse buying in social media commerce. FBM Insights, 12. pp. 7-10. ISSN 2716-599X

Official URL: https://kedah.uitm.edu.my/research

Abstract

Social media has transformed not only communication and content consumption but also online consumer shopping behavior. Social commerce combines social interaction and real-time purchasing and stands as a key driver of online shopping behavior (Zhang et al., 2022). Social media platforms like Facebook, TikTok, and Instagram offer in-app shopping services such as shoppable posts and checkouts, thus encouraging quick and easy purchases. This environment favors impulse buying—spontaneous purchases driven by situational and emotional stimuli (Rook et al., 1987; Verhagen & van Dolen, 2011). Although once common in offline stores, impulse buying is now a common phenomenon in social media due to targeted advertisements, limited-time offers, celebrity influences, and engaging visuals (Lim et al., 2020). These conditions minimize cognitive reasoning and enhance emotional responses, resulting in unplanned consumption (Xiao et al., 2019). Psychological factors like FOMO, enjoyment, and social proof also enhance this effect (Casaló et al., 2020; Pradhan et al., 2018). Impulse buying on social media is driven by a mix of psychological, social, and platform-level stimuli.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Norazami Abdullah, Fatihah
fatih876@uitm.edu.my
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Mustapha, Yanti Aspha Ameira
ameira574@uitm.edu.my
Chief Editor
Mohamed Isa, Zuraidah
zuraidah588@uitm.edu.my
Subjects: H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
H Social Sciences > HF Commerce > Consumer satisfaction
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Business and Management
Journal or Publication Title: FBM Insights
UiTM Journal Collections: Other UiTM Journals > FBM Insights UiTM Cawangan Kedah
ISSN: 2716-599X
Volume: 12
Page Range: pp. 7-10
Keywords: Social Commerce, Impulse Buying, Social Media
Date: 2025
URI: https://ir.uitm.edu.my/id/eprint/141957
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